WD

WE DRIVE

Data & Account Management

Manage Your Data

You are in full control of your data. Choose to clean up specific data
or permanently close your account.

📋 Data Retention Policy

All deletion and cleanup requests are processed within 30 days (or 7 days for specific data cleanup). We permanently delete all personal identifiers — name, phone number, email, and location history.

However, certain transaction and financial records (ride receipts, fare records) may be retained for up to 6 months to comply with financial and tax regulations in Pakistan. These retained records are anonymised — they cannot be used to identify you personally.

After processing, you will receive a confirmation via WhatsApp or email. For questions, contact support@wedrive.pk.

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Your account stays open

Only the data you select below will be deleted. Your profile, phone number, and account remain active. This cannot be undone for the selected data.

Select data to delete

Choose one or more data types. We will process your request within 7 days.

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Cleanup Request Received

The selected data will be permanently deleted within 7 days.
Your account remains active. You'll receive confirmation via WhatsApp or email.

Changed your mind? Email support@wedrive.pk within 24 hours.

Reference ID:
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This is permanent and cannot be undone

Your entire account and all personal data will be permanently erased within 30 days. You will lose your ride history, referral credits, and the ability to log in with this phone number.

What will be deleted

  • Profile — name, phone number, gender preference
  • Complete ride history
  • Saved addresses and emergency contacts
  • Ratings and reviews
  • Promo codes and referral credits
  • Payment method preferences

What may be retained

  • Transaction records required by Pakistani law (up to 5 years)
  • Anonymised aggregated analytics — no personal data

Submit Account Deletion

Enter your registered phone number. We will process your request within 30 days and confirm via WhatsApp.

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Deletion Request Received

Your account deletion request has been submitted.
Processing will complete within 30 days.

Changed your mind? Email support@wedrive.pk before processing begins.

Reference ID: